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As businesses take on the challenge to deliver greater capability with smaller budgets, they have to become smarter in how they approach every aspect of their IT. Especially in dealing with the sometimes hidden cost of service of the IT. IBM BladeCenter Service Advisor is a proactive way to manage and reduce these costs.

IBM BladeCenter Service Advisor comes standard in all BladeCenter chassis that have the Advanced Management Module. Once activated, it’s like having a 24/7 IT staff onsite at your office or datacenter. If there is a service event on the BladeCenter chassis, Service Advisor has the power to inform you, as well as IBM Service & Support, or your designated service provider. This proactive approach to service can help you eliminate expense, so you can focus on what is important; running your business.

IBM BladeCenter Service Advisor is built from the highly successful IBM Electronic Service Agent offering. There is no installation required so you can begin with Service Advisor quickly. As your operation grows, you can easily migrate to IBM Electronic Service Agent for additional capabilities such as inventory reporting, and IBM Systems Director integration. Follow a clear path to saving costs today by using the IBM BladeCenter Service Agent.

Features at a glance

• Proactive service – provides details of the service event to IBM or designated service provider without intervention
• Pre-installed – Service Advisor comes with the Advanced Management Module, hence installation is never required
• Designed to protect privacy – Service Advisor only sends data that user would manually send, no client data is ever sent
• Clear path to IBM Electronic Service Agent – Easily add capability to your service strategy by using IBM Electronic Service Agent

Free download to your existing Advanced Management Module.

Source:  IBM BladeCenter Service Advisor

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